Telenor Pakistan empowers its people for an AI ready tomorrow

As artificial intelligence reshapes industries across the globe, Telenor Pakistan is ensuring that the transition to an AI-First future begins with its people. The company recently marked AI Day as part of the Telenor Group’s global celebrations, showcasing how it is embedding AI not just into systems but into skills, culture and daily ways of working. At the heart of this vision is AI Verse, a new learning pathway designed to equip employees with practical and inclusive skills for the future. For Areej Khan, Chief People Officer at Telenor Pakistan, this investment reflects a mindset shift that places employees at the centre of digital transformation. Building an AI-first culture For Telenor Pakistan, becoming AI-First is about much more than technology. “Technology gives us the tools to reimagine customer experience, enhance reliability and create smarter operations,” explains Khan. “But technology alone cannot deliver value unless our people have the right skills to use it and the mindset to embrace it.”